Nearly 900 people in white lab coats milled around the conference room at the Trailblazer DX conference, preparing to don wild, gray-haired wigs. The 885 participants were out to make Salesforce a Guinness World [...]
What Is CRM? Customer relationship management (CRM) is the one-stop solution for companies to manage their customers. You can acquire new leads, track their buying journey, identify bottlenecks, offer personalized recommendations, send customized promotions, etc. [...]
Over 7.9 billion people worldwide currently shop online, and over 2.14 billion do so consistently. Market research trends suggest that these numbers will continue to grow in the years to come. Recent research estimates that [...]
Core concepts in business management include the central principle of dedication to delivering an excellent overall customer experience (CX). That’s the unavoidable imperative of every for-profit organization. It’s the driving force of financial sustainability [...]
Looking for suitable CRM software and stuck between choosing which is best for your business needs? CRM is an essential tool that assists business owners in easily tracking all communications and nurturing relationships with their [...]
Find Out What 2700 Industry Leaders Have to Say About the State of Commerce For years, Salesforce has developed a reputation for being a leading provider of the tools that small businesses in particular [...]
