Salesforce B2B Commerce Cloud is a complete e-commerce solution that gives you the power to connect with customers in new ways, driving increased revenue and efficiency. Paired with Salesforce lightning, the B2B Commerce Cloud can set your manufacturing company on a swift, easy journey toward more effective e-commerce management.

With Salesforce B2B Commerce Cloud, you can:

• Create a branded B2B e-commerce site on the Salesforce platform that’s tailored to your business.
• Offer customers a personalized shopping experience with product recommendations, quotes, and custom pricing based on their account information.
• Use predictive intelligence to surface the best products for each customer and upsell or cross-sell opportunities in real-time.
• Stay connected to customers across all channels with omnichannel capabilities, including mobile commerce.
• Increase operational efficiency with streamlined order management, fulfillment, and payments.

Within the manufacturing sector, specific product needs and configurations, along with the industry’s complex distribution channels, have traditionally made it difficult to sell online. However, with Salesforce B2B Commerce Cloud, manufacturers can now offer their products and services via an intuitive online portal that’s designed specifically for business customers.

The Challenges Facing the Manufacturing Sector Today

The manufacturing sector is under pressure to meet the demands of digital-native customers who expect a personalized, omnichannel shopping experience. In addition, manufacturers must contend with complex supply chains, ever-changing regulations, and the need to constantly innovate to stay ahead of the competition.

Salesforce B2B Commerce Cloud helps businesses in the manufacturing sector meet these challenges by providing a complete e-commerce solution that’s tailored to their specific needs.

While the manufacturing sector does need to adjust to the changing needs of the market, most manufacturing companies are understandably hesitant to disrupt their existing pipelines and supply chains. That’s where we come in.

Let’s take a deeper look at the benefits of Salesforce B2B and how we can help you achieve those benefits without disruption.

The Benefits of the Salesforce B2B Commerce Cloud

Salesforce B2B Commerce Cloud is designed to help businesses drive more revenue and improve operational efficiency. The platform provides a complete set of tools for managing inventory, pricing, orders, and customers. It also offers built-in reporting and analytics features to help businesses make better decisions.

Launch Quickly and Scale Easily

One of the biggest benefits of Salesforce B2B Commerce Cloud is that it helps businesses launch quickly and scale easily. The platform is designed to be easy to use and can be up and running in a matter of weeks. It’s also highly scalable, so businesses can add more users and functionality as needed.

For the manufacturing industry, launching quickly is especially important. The sector is known for its long sales cycles, so the ability to get products and services in front of customers quickly can be a major competitive advantage. Furthermore, the manufacturing industry needs to remain agile and ready to pivot now more than ever.

Boost Your Revenue

In addition to launching and scaling, Salesforce B2B Commerce Cloud helps businesses improve their operational efficiency. This is an extraordinary benefit even for organizations already well-established within their sphere.

The platform offers a complete set of tools for managing inventory, pricing, orders, and customers. It also includes built-in reporting and analytics features to help businesses make better decisions.

In manufacturing, where products and services are often complex and configurable, these capabilities can make a big difference in terms of both revenue and efficiency.

By managing inventory better, for example, businesses can avoid stockouts and backorders. They can also optimize pricing to margin targets and increase customer satisfaction by fulfilling orders more quickly.

These types of improvements can have a major impact on the bottom line, and with Salesforce B2B Commerce Cloud, they’re within reach.

Collaborate with Customers

Collaborate with your customers more effectively. Salesforce SaaS provides a central place for companies to manage all their customer interactions. This includes sales, service, and marketing interactions.

The platform also offers a number of features that help businesses build strong relationships with their customers. These features include social media integration, customer portals, and partner management.

Now more than ever, manufacturing companies are seeing an increased need for a customer-centric approach and customized products. Collaboration is essential to meeting these needs.

With Salesforce B2B Commerce Cloud, businesses can provide their customers with a self-service portal where they can access product information, place orders, track shipments, and more. Customers can also submit requests for quotes (RFQs) and pricing models. Don’t just get customers—keep them.

Tailor to Your Industries

Salesforce B2B Commerce Cloud is designed to meet the needs of businesses in a number of industries. It offers industry-specific features and functionality for manufacturers, distributors, and retailers.

The platform also offers a number of features that are specific to certain industries. This includes product configurators, contract management, and quote-to-cash automation.

Customization is incredibly important for manufacturing companies, especially companies that frequently engage in rapid prototyping.

Product configurators, for example, allow businesses to quickly create and manage complex product configurations. This helps businesses keep up with the ever-changing needs of their customers.

Contract management is another essential feature for manufacturing companies. The ability to quickly create and manage contracts can help businesses save time and money… without increasing their administrative burden. A shift online is intended to be a shift toward better efficiencies.

Transition to Salesforce SaaS With the Help of CLOUDSTREET

Any major infrastructure change can be difficult to manage. While you may see the benefits of Salesforce’s SaaS B2B Cloud solution, the idea of transitioning to it may be daunting. Especially in the manufacturing industry, stability and reliability are of paramount importance.

CLOUDSTREET is here to help you make the transition as smooth as possible. We can help you assess your current needs, design a solution that meets those needs, and implement and deploy that solution quickly and without disruption. Over time, we can help you manage and optimize your solution.

CLOUDSTREET is a Salesforce partner and a leading provider of cloud computing services. We offer a complete suite of services that can help businesses transition to the cloud. Our team of certified Salesforce consultants has extensive experience working with businesses in all sectors: industrial, IT services, consumer goods, and more.

Connect with CLOUDSTREET today to get started on your Salesforce B2B Commerce Cloud journey.